Cancellation policy

1

Flight Ticket Cancellations

Flight ticket cancellations are subject to:

  • Airline fare rules
  • Time of cancellation
  • Sector (Domestic / International)

Cancellation charges will be applicable as per:

  • Airline policy
  • Time of request
  • Ticket type (Refundable / Non-refundable)

No-show cases will be treated as full cancellation. Convenience and service charges are non-refundable.

2

Hotel Cancellations

Hotel cancellations are governed by the respective hotel's policy. Cancellation eligibility depends on:

  • Free cancellation window
  • Booking type
  • Seasonal conditions

Late cancellations or no-show may result in full retention of booking amount.

3

Holiday / Tour Package Cancellations

Cancellation of tour / holiday packages will be applicable as per the timeline below:

Time Before Travel Cancellation Charges
30 days or more 10% of package cost
15 – 30 days 25% of package cost
7 – 14 days 50% of package cost
Less than 7 days 100% of package cost

Special or peak season packages may be non-cancellable.

4

Visa Cancellation Policy

Visa service requests cannot be cancelled once the application has been submitted to the embassy / consulate. If cancellation is requested before submission, processing and documentation charges may apply.

5

Force Majeure

Cancellations due to:

  • Natural calamities
  • Government restrictions
  • Airline disruptions
  • Political situations

will be governed by supplier policies.

6

Service Charges

All service fees and convenience charges are non-cancellable.

7

Third-Party Dependency

ScanMyFlight acts as a booking facilitator. All cancellations are subject to airline, hotel, tour operator, and embassy rules.